Saturday, May 28, 2016

People’s perception and understanding on public schooling service delivery: A study from Rolpa

Bishnu Raj Upreti,
Sony KC and Annal Tandukar[1]
Abstract
This paper is based on the SLRC global research programme conducted on livelihood, basic services and social protection. The findings presented in this paper are drawn from the qualitative study conducted in Rolpa district of Nepal. The aim of this research was to explore people’s perception of the State in relation to education service delivery in Rolpa. The different sub themes explored under this research were people’s perception on access to school, perception of school based on their school going children’s attendance, reasons for school dropouts, perception of sate in relation to public schools, perception on satisfaction on education, budget allocation in the schools, behavior of the educational officials, accountability and responsibility, etc.   

1. Background

1.1 SLRC Study Background and Objectives

SLRC is a six-year global research programme established in 2011 with an aim to explore livelihoods, basic services and social protection in conflict-affected situations. This programme is funded by Department for International Development (DFID) and is currently undertaking research in seven countries including Afghanistan, Pakistan, Nepal, Sri Lanka, the Democratic Republic of Congo, South Sudan and Uganda.  In Nepal, the Nepal Centre for Contemporary Research (NCCR) is undertaking the SLRC programme. The first round of longitudinal survey was conducted in 2012 among 3175 households (HH) of Rolpa, Bardiya and Ilam districts to generate baseline data on livelihoods, basic services and social protection.
Among various services provided by the government including drinking water, health, infrastructure and other basic services, education is a prominent one. The state provides free education up to primary level and takes minimum fee for secondary and higher secondary education in comparison to the private institutions that have their own norms and regulations. Acquiring education is a basic fundamental right of citizens of the country and every citizen must be able to acquire education at low cost as much as possible. But for people in the rural areas where their income is not enough to afford quality education provided by the private institutions, the government has to take initiatives to meet their demands for education. Thus, with this view this paper seeks to understand people's perception of education provided by public schools of the two Village Development Committees (VDCs) of Rolpa district and analyze the impacts that the public school education has been able to impart in the society.

2.     Fieldwork and Methodology of the study

The following three areas of inquiry drive SLRC fieldwork:
A.    Internal state building processes. How do people’s perceptions, expectations and experiences of the state in conflict-affected situations affect state legitimacy, state ability to provide social protection and services, and under what circumstances does this lead to state-building?
B.    International engagement with the state. How do international actors interact with the state and attempt to build the capacity of state institutions to deliver social protection and basic services?
C.       Livelihoods and response. What do livelihood trajectories in fragile and conflict-affected situations tell us about how governments and aid agencies can more effectively support people to make a secure living?
A qualitative protocol was developed to address the research question 1, which the team used in September 2013 during field study in Budagaon VDC and Liwang, the headquarter of Rolpa. Four researchers interviewed 52 respondents in two areas. In-depth interviews were conducted to understand people’s perception of basic services (health, education and drinking water). The interviews were designed to extract in-depth information from the respondents about basic services provided by the government. The study focused on understanding knowledge, and experiences of people of services they have received in relation to the state. The interviews also included School Management Committee (SMC) members of schools of both VDC's, principal and other likely key informants.

This paper explores on people’s perception of public schools. Findings on health and water are drawn through separate reports. Researchers have noted as many details about the respondents, which included their name, age, sex, marital status. In order to extract information such as school dropouts, respondents were also counted in this category – despite information about their school going children’s drop outs – because some respondents were younger and had married at young age. For example, our team spoke to a respondent who was 16 years old, school dropout with an infant.

The interview notes were transcribed and translated first and then categorized through thematic approach.  The researchers went through the transcripts and prepared themes based on open coding. These themes were used to prepare the report and during the analysis.

Exploring people’s perceptions of education services in Rolpa district generated few challenges. First, the questions were asked to households who sent their children to public schools, thus, perspectives of households sending children to private schools are missing. In some cases, respondents could not answer about the schools properly due to lack of awareness. They were not sure about the institutions engaged in managing schools.

We also sensed that few respondents gave impressions that the state was not present for them in providing good education services, and that they could not afford paying school fees (examination fees and others) thinking that the researchers would provide some monetary support. Moreover, the study was limited to only one district and hence, the findings cannot be generalized for public schools of other districts, yet implications can be given regarding similar locations.
3.  Findings: People’s perception of Education
3.1 Total Number of Respondents
In total 52 respondents, 29 from Liwang and 23 from Budagaon were interviewed. Among the total respondents, 26 were male and 26 were female. This disaggregation was done on purpose. Besides, direct interviews with the local people of two study areas, key persons from the education sector like school management committee members, school staffs, teachers were taken.
There were different categories of respondents among those interviewed in terms of their ethnicities. The detailed categorization of the respondents is given below in the chart.

Figure 1: Number of respondents
Source: Fieldwork, 2013
Interestingly, the majority of respondent group were Brahmin and Chhetri combined despite Rolpa being the center for majority of Janjatis (Indigenous Nationalities). This could have been because of the wards we went to for the interviews. The settlements are mostly segregated based on caste in Rolpa where Magars tend to live in the same vicinity.
3.2 People’s perception on Access to School (General Information on Schooling)
Access to school was calculated based on time (in minutes) required for children to reach the nearest government school. The study shows that people in Liwang have better access to school, as they needed less travelling time i.e. up to 30 minutes to reach school. However, in Budagaon, the travelling time to school was a bit longer, given that children had to travel over 60 minutes to reach school. Thus, distance to reach school also has significant effect in access to education in the study areas. The nearer the distance travelled, the more is the access to education.
Few respondents reflected,
My son has been admitted to Bal Kalyan Higher Secondary School in grade 1. It takes him 25 minutes to reach there (one way). It is not that far.” (Respondent 6)
Sometimes my son does not go to school. He is in class 8. The school is in another VDC and he has to walk for an hour and half. If it rains, he does not go. The school is far” (Respondent 51).
It takes my daughter 5 minutes to reach school. Bal Kalyan School is very good… Even if it was an hour away, I would send her there. There are people living hours away who send their children to that school…” (Respondent 39)
In a country like Nepal, with varied geographical structure the distance travelled to public schools becomes crucial. The government schools providing education up to secondary level are established in facilitated areas like headquarters, which are the centers of the districts. These are also facilitated compared to the periphery and settlements of that district. People in the remote areas have to rely on these established schools for education services. In order to receive services people have either commute to headquarters or settle there. This infers country’s geographical settings hinder people's access to education (Upreti et al 2012).

People perceive that there is a dire need from government to extend educational services in rural areas so they have easy access. This study shows that many people in rural areas are not capable of affording education provided by private schools, and they expect government to extend the services so that they could easily afford it. This way the poorest of the poor households will have opportunities to send their children to school.
3.3 People's perception of school based on their children attending school
Respondents perceived that their children are motivated to attend schools on a regular basis because of friendly atmosphere.  The district school established in Liwang Headquarter, Bal Kalyan Higher Secondary School has set an example of all the public schools across the country.  The school has been established as top 5 schools of the whole district and has been competitive even with the private schools. The school has developed a good environment for children through proper management such as fulfilling the school resources. This public school has been successfully running English medium educational system up to 4th grade with plans to extend the system to higher grades. Public schools are not usually English medium in Nepal, which is one reason why majority of students studying in public schools fail School Leaving Certificate (SLC) exams.
According to the headmaster of school in Liwang, there have been remarkable improvements in the attendance of students and teachers. In the past, before he was appointed as headmaster, teachers and students were either tardy to school or left early without any notice. As he was appointed as a headmaster, he brought changes in the school. The changes were subjected to attendance, where the assigned class teachers would take attendance twice, once in the beginning of the day and other after lunch. This would ensure proper attendance of students and if any students failed to remain in school after lunch break’ they would be fined certain amount depending on the grades they are in.  Also, in the past, teachers and students came to school around 11 am but the timings were changed to 10 am in which the first bell rang at 9:55 am. By 10 children were required to be in their classrooms.

The SMC is an active entity in making positive contribution to school. The management committee is dedicated to develop Bal Kalyan School among the top schools in the district. It has been collecting financial support beyond government's limited budget. It has also been trying to recruit qualified teachers in schools so that quality education is maintained . Further, the school has come up with different approaches to motivate students and teachers to attend regularly. The school holds philosophy that restricting children from being irregular could make the school even more disciplined and maintain quality education. Besides, students have feelings of due respect on the principal thus obeying their rules. Respondents even reflected that they have respect and faith towards the principal and are motivated to send their children to school.
As one respondent opined,
Before I did not like Bal Kalyan School and I sent my girl to private school. But, ever since the new headmaster came, the school has changed. Most households started sending their children to his school. He has set strict rules on attendance, studies and also brought facilities to the school. I then brought my girl back to Bal Kalyan from private school. This school is cheaper with better facilities than the private, now.” (Respondent 5)

In Budagaon, people perceive public schools as ineffective and dysfunctional. The school runs education up to secondary level but people are found dissatisfied with its quality. People are not satisfied with the services of the school though they responded that their children are regular by attendance. There is vast difference among the management of two schools and the provisions that schools have been able to develop in order to maintain the quality. People have less choice in picking schools in Budagaon as they reported schools were of low quality but there were no options.  People’s expectations of better schools with better quality reflects their understanding level of what quality rich schools are.  

Respondents revealed students in Budagaon are often irregular because of weak management. The students were spotted roaming around in their school uniforms during class hours. There were reports of teachers being late or absent as well. The school management has not controlled this problem, and this mechanism was not as effective as Liwang’s school management. 

Research shows that girl’s enrollment has improved due to better facilities such as toilets and drinking water. About 10 respondents reflected about their association with their girl children and facilities in the schools.
One of the respondents reported,  
"In the past, my daughter did not go to school for four to five days when she had menstruation, because the school did not have proper toilet. But after the school constructed new toilets with water facilities, my daughter did not have problems going to school and I am very happy with that." (Respondent 34)
"Few years back, there was no drinking water facility in the school and even if they did, it was not good. Children came home falling ill. But now things have changed and drinking water has been managed." (Respondent 36)

Respondent’s perception on toilets and drinking water facilities shows they have been much satisfied these days and are very happy with the attainment of school. Construction of toilets and drinking water facilities in Liwang have motivated the students to be regular and maintained the quality of school. But in Budagaon these improvements were absent resulting in irregular attendance of students.

Among the 52 participants , 37 perceived that their children go to school regularly except during times of sickness, when they have some household works and during rainy seasons. Respondents opined when they have urgent work at home and in their farms, they do not send their children to school.
5 of the total respondents sent their children to private schools. This is not included in analyzing the regularity of going to school. Besides, 2 respondents did not answer whether their children were going to school regularly or not. The study found out 8 respondents reported of dropping ou out of school.

Figure 2: Regularity of going to school
Source: Fieldwork, 2013

3.4 Reasons for School dropouts:
Dropout is common in every school across the country. There are various reasons for school drop out such a lack of facilities, low passing rates, lack of proper teaching and qualified teachers (CERID 2002; Kushiyat 2007). Previous studies show that dropouts also depend on children’s interest to study (Kushiyat 2007). However, it is a matter of concern, especially after the initiation of MDG to achieve 100 percent primary education. The MDG progress report suggests Nepal still needs improvement in achieving the target of primary education by bringing in about 800,000-1,000,000 children that are still out of school (MDG 2013: 109). Respondents in the study area perceive that there are fewer dropouts among their family members who go to school. In Liwang, one of the basic reasons of low dropouts in the study is the enhanced quality of education. People acquire quality education in both Liwang and Budagaon, although there are some differences among these schools. Also, awareness among the parents and family members on educating children is another factor restraining school dropout.
I dropped out of school when I was in grade 7 because my mother was ill. I had to take care of my households.” (Respondent 1)
One of my sons dropped out of school because he is 17 studying in class 7. He was very shy because his classmates were younger. I tried to convince him. If only he listened.” (Respondent 10)
 “My son had no interest in going to school.  He said he wanted to go abroad and earn money.” (Respondent 43)
My daughter did not show any interest to go to school. So we married her off.” (Respondent 40)

Various factors provoke dropouts in schools in rural areas. Household responsibilities, age, interest, employment abroad and marriage were reported frequently.  When the main household manager falls ill, school-going children substitute for household work. Such phenomenon is common in Nepal. Unlike the western societies, where age does not define education, the phenomenon is quite reversed in school level in Nepal. Failing and repeating classes demotivates the students to continue schooling as they become older than their classmates. Interests also play a major role in persuading children to go to school. Though the policy suggest every child is entitled and mandatorily bound to education previous findings (Kushiyat 2007; CERID 2002) show that choices are one major reason for school dropout. In rural areas teenagers generate interest to go abroad and earn money. In most cases, households support the decisions due to poverty and lack of income. Marriage also plays crucial role in influencing students from dropping out from schools. The study shows students with lack of interest in studies are either married off or those who get married while studying quit school.  

 Nevertheless, the statement above also denotes that people value education. Parents openly discuss about their children’s education so that their studies are not hampered. It was interesting to note that the dropouts were less than speculated.

It becomes crucial to understand the current scenario of education system in Nepal and scrutinize the issues of dropouts closely. There seems to be a lack of communication between the teachers and parents or parents and institutions associated with schools (CERID 2002). This leads to lack of awareness among the parents who become satisfied just because of the fact that their children go to school. This is where the gaps in primary education system can be questioned despite much effort from the government and through MDG. This also suggests, in rural areas like Rolpa, interventions in education system might require changes to encourage primary education and reduce dropouts.

3.5 People state relationship
3.5.1 People's perception of the State in relation to public schools
Respondents delivered their perception of the State based on education management system and experiences based on their children attending school. They expected better management in the education sector from the government. In Nepal, public schools have always been tagged as inferior. Despite enrollment, problems regarding inadequate resources, crowded classrooms, teacher’s qualification and irregularity have become major criticisms (Pant and Parker, 2012). A research infers that children in public schools are predestined with “failures” in the social and economic strand, which can be seen through a low passing rate in SLC (Vaux and Subba, 2006: 21). Hence, access to education is not the only problem in Nepal but is associated with quality.
Few respondents opined about schools,
“People say the boarding schools are better, so government must be able to recognize how boarding schools are managed and learn from these schools” (Respondent 17)
The local government must be able to guarantee quality education free of cost in the district through the district education office.”(Respondent 18)
Yes the education department must look after education affairs and quality of education.” (Respondent 19)
In the education sector there have been improvements from the government.” (Respondent 20)

People are well aware that private schools are better than government schools because of the varied management system. Hence, perception of people are not only limited to hundred percent enrollment of school going children to school but also the quality of education. Hence, increased enrollment rate cannot only be the means to measure progress in education, which currently falls under MDG goals. As Aryal (2013) argues, increased failure rate in SLC exams especially of public schools contradicts with the progress measured regarding the enrollment rate in the education sector. This questions the current policies, which attempts to measure progress in regards to enrollment, sidelining quality education and teaching systems in Nepal (Schiffman et al 2010; Shrestha 2013). Hence, people expect that the government should improve the quality of public schools by learning from private schools. In contrary, respondents in Liwang expected private schools to be as good as the public schools as the latter functioned better than the former. People also shifted their children from private to public schools in Liwang. This suggests that public schools can actually maintain its status if not treated well.
People had views about the headmaster as:
Before I did not like Bal Kalyan and I sent my girl to private school. But ever since the new headmaster (Madhusudhan) came, the school has changed. Everyone started sending their children to his school. He has set strict rules on attendance, studies and also brought facilities to the school. I then brought my girl back to Bal Kalyan from private school. This school is cheaper with better facilities than the private, now.” (Respondent 5)

My son used to study in private school before. Now, I have shifted him to public school because the school is far better than private schools. It has better management than the private school.” (Respondent 35)

In Nepal, people send their children to private schools for prestige purpose. Pant and Parker (2012) address that there was increase in private schooling because of prestige issue of being taught in an English medium school. However, holistically private schools are in fact better than public schools in terms of its functioning and management.
Public schools are run in their own standards and have their own administrative procedures in Nepal. Administratively, every school has policies regarding requirements of documents from students. In the study area, parents are required to be present while admitting their children to school with required papers. When in case of transfers from other schools, students are required to submit their mark sheets and related documents before admissions.
People opined that procedures to admit children to school were not difficult. The school’s administrative staffs would assist in filling forms during admissions. Also public schools charged students nominal cost for providing educational services. Most of the annual budget of the school comes from government budget. It has been found that the education up to the primary level i.e. up to grade fifth is free of cost provided by the government and the schools provide all the educational materials. In the study areas, the students have to cover fees for examination  based on their grades, admission, identity card and tie and belt.
"We pay around 200-300 per annum in schools. We need to cover charges for registration, absence from school,, examination, calendar, identity card, tie and belt and when there is event in school”. (Respondent 1)

"We pay Rs. 40 (USD 0.40) for identity card, Rs. 75 (USD 0.75) for registration and exam fees but we do not need to pay for books." (Respondent 2)
The cost of sending children to public school is very low compared to private schools. Respondents were willing to pay the amount and expected the schools to be better managed.

3.5.2 Perceptions on Resource Availability
This study explored on people’s perceptions of schools based on the availability of various resources mentioned below.
3.5.2a Human Resources
The study found that the number of teachers in schools were adequate and based on the government’s allocation of teachers. The school in Liwang recruited extra local staffs paid through different funds.  There are also volunteers visiting the school in Liwang.
Further, the SMC has been providing extra support in fulfilling the human resources through voluntary basis in less cost. Since, the SMCs personnel are selected by the community, they act as voices of community. They help manage schools and promote quality education through regular monitoring of teachers, students and other staffs.
3.5.2b Teacher’s Qualification
In general, teacher’s qualification has always been a part of debate in public schools. Respondents reported on teachers qualification based on what they knew. Their perceptions were based on spread of words and children’s progress in school. With few exceptions, it was reported that majority of teachers in the school were qualified enough to fulfill their tasks.
Few respondents opined,
"Students who eat at my shop say some teachers are good and some are not so good. But while listening to the students it is clear that the teachers are good." (Respondent 4)
"The teachers are very good in the public school and this school is even better than the boarding school. The results are also good." (Respondent 17)

"I think the teachers are qualified. The school management committee looks after the capacity, qualification, and quality of the teacher regularly.” (Respondent 20)
Overall, 39 respondents perceived the schools quality and human resource as positive. The qualification of teachers was reflected directly through the passing rates of students every year.

3.5.2c School’s Infrastructure
In the context of Nepal, lack of resources refers to physical resources like proper school buildings, furniture, space for toilets and playgrounds (MDG 2013; Shrestha 2013). Findings show, in Liwang, the public school was well built and equipped. The school has its own big compound, spacious classrooms, and toilets, water tanks, science and computer laboratories, furniture and a huge playground. The SMC monitored the operation and management of school.
However, in Budagaon, the school’s infrastructure was poor. Based on observation, the school was very small, without toilets and water facilities. There is no compound but a playground for children. There are computer labs or science labs in this school. Same is the case with private school in Budagaon. The area of the school was malodorous during the time of research due to open defecation in its playground.

Infrastructures provide meaning to standard of schools. This takes us to reflect on the resource and budget allocation and utilization of the budget in infrastructure building in remote areas such as Budagaon.

3.5.2d Scholarships/Other Provision
There is a provision of scholarship for every Dalit children in Nepal due to their poor socio-economic and political stand in the country (NPC, 2012). Scholarships are provided to outstanding students and those form marginalized family. The past practice reflects Dalit children underwent hurdles such as restrictions from entering classrooms, getting admissions to school and mistreatment (Dahal et al 2002).
The ‘Education For All’ program, by GoN and donor agencies introduced scholarships schemes for Dalit children (Nepali et al, 2013). Such provision has included Dalit children in the schools and motivated them to join schools. However, the country’s evidence show majority of Dalit children are out of school compared with high chances of dropouts to other ethnic groups (Poudel, 2007).

This study shows that Dalit children and their families are happy with the scholarship. The amount given motivates the students to go to school. People reported of three types of scholarships – Dalit students, girl child and outstanding performance. Schools in Budagaon and Liwang had provisions of scholarships and every Dalit student received it. In some households, students acquired scholarships based on their gender or outstanding performance.

There were also concerns by people from other ethnicity, particularly one respondent, who raised a concern that children from other ethnicities also require scholarships .

“There are scholarships for Dalits and girls only. These days people like us will not get any support. We are still poor. It is difficult to admit our children to school.”  (Respondent 9)

This reflects that people from other ethnic groups are poor and unable to afford education cost.. This also questions the fact whether people want the scholarships because others are getting it. Also since public schools are close to free of cost (with charges on few things) scholarships amount goes to the families who could use it as incomes to meet household needs. Costs such as examination fees and other resource fees (Nepali et al 2013; Epstein and Yuthas 2012; Pant and Parker 2012) could be barriers other ethnic groups face. Hence, people expect the government to expand scholarship provision based on household’s status.

3.6 Perception on satisfaction with Education
The study found that 32, respondents were satisfied with educational services in Liwang and Budagaon.  The existence of school simply satisfied people. Moreover, respondents in Liwang felt fortunate about sending their children to school. However, in Budagaon people had complaints about water and toilet facilities in school.
In the school in Liwang, facilities obtained in school was equivalent to private schools. Few respondents opined,

 “Before, the school was not very good. The children did not go to school regularly. But the new headmaster came and things changed. We can see it too. He has taken responsibility in shaping our children’s future.” (Respondent 5)

With the leadership of new headmaster, the quality of services has been maintained. This is rare in government schools. Respondents are satisfied with new rules on absenteeism and regularity.  However, respondents have shown their dissatisfaction with SLC results. This is true for both Liwang and Budagaon.
As one opined,
"Actually, there are various rooms for improvements. The quality of education must be improved still, especially for 9 and 10th grade. This is where children need attention. The SLC results are not very good. Many students fail. I believe it is because of lack of proper management. The main gateway is SLC or else our children will not be able to get proper jobs." (Respondent 17)

A respondent who sends her children to private school expressed
" … Everyone around said government school is better than private school. So I sent my daughter to private school. ." (Respondent 16)

This means that public schools have room for improvement if handled well.

Respondents opined that the schools performance is satisfactory despite issues with facilities. A respondent from Budagaon reflected on his satisfaction when he learned about his children’s performance.
"Nowadays the teachers tell us how my children perform in school. Though I am not educated, I get to know it all. If they are doing well I tell them to do better.”   (Respondent 6)

Satisfaction with schools and quality differs among individuals. For example, parents sending their children to school might judge quality based on institution and their children’s passing or failing status, while students may perceive the quality of school based on teacher’s availability and ability to teach (Chua 2004; Shrestha 2013). Hence, perceptions derived from the survey findings somewhat reflects this phenomenon. Parents, despite being uneducated seemed to be concerned about their children studies. They associated the quality with their children’s performances.

3.6.1 Education Officials/ Behavior
This study also explored on behavior of teachers and officials on the students. In the schools of Nepal corporal punishment used to be prominent. Mishra et al, (2010:99) identify forms of punishment as physical (includes beating with stick, pulling hair or ears, making children raise hands for long etc), emotional (includes slapping by opposite sex, scolding, giving names such as donkey etc) and negative reinforcement (locking in toilets, oral warning etc). These are common in Nepal though changes have taken place. Also, news and evidences in Nepal also show that teachers sexually abuse children  though these are seldom reported (ibid).

Negative or positive behavior of officials can have impact on the children and their physical and mental development (Rimal and Pokharel 2013; Mishra et al 2010). Moreover, the impact of such behavior could also be on the parents who might not be able to pose complaint simply taking punishments as rules in schools. On the other hand, societal practice shows that hitting children in schools or homes is acceptable (Rimal and Pokharel 2013).

Respondents did not report of ill behavior from teachers to students. This could be because children did not report to their parents about punishment they faced in schools. It could also be because parents took such actions normally. The one punishment practiced in Liwang was fines for absenteeism.  
A respondent from Liwang opined,

"The headmaster of the school is very strict. He has managed the school and children well enough to have our children disciplined. The school is also better. The credit goes to the headmaster.”  (Respondent 3)

In Liwang, there is a mechanism in the school where children can share their grievances and file complaints against teachers in case of punishment or misbehaviors. The complaints are lodged by the SMC. However, no serious cases have been reported on this regard.

There were no serious issues regarding behavior of teachers but few complaints were based on teaching styles and children’s development. Though there were mentions of no official complaints, people opined that filing complaints when needed could pose negative impacts. As one stated,
"There have been no complaints so far. But, if we make any complains then our relationship with the officials may go bad. They may not provide good education to our children.” (Respondent 17)

Another respondent testified,
"When we feel that education in the school is not good, we share grievances with SMC. The SMC has the power to make decisions and improve schools services.”(Respondent 18)

This implies there could have been cases related to punishment in schools. Though this respondent did not mention of any punishment, the fear that if complaints were filed against schools, the relationship would go sour. This could be one reason why students might not complain if they are treated badly in school. Also, the Convention on the Rights of the Child (CRC) initiated in 1989 reflects treating children as respected human being. However, only a slight change in such behavior has taken place in the context of schools and households in Nepal (Mishra et al 2010).

 In the study site, complaints are only based on poor teaching quality rather than punishment or misbehave by teachers or other officials.

3.7 Distribution of the budget in Education
The budget allocation for education and other sectors is done in Nepal every year. Respondents mentioned of not knowing about budget distribution at the local level. They could not respond to how budgets are allocated in the schools and who takes care of it. Only 3 respondents knew that the budget allocation is done during the annual function of school. But they hardly knew where the money was invested on.
When asked about the budget allocation, one respondent opined,
"How do we know about the budget provisions? Who would tell us?" (Respondent 7)
Some respondents had limited information on budgeting mechanisms in education sector. Few stated;
"I do not know much about the budget. I just know that the budget comes from the central government to the local. I am unknown about other things." (Respondent 20)
"They provide information during the annual day function. They say lump sum money has been allocated but they do not say where it goes." (Respondent 17)
The study shows people were not able to acquire information about the budgets directly. Moreover, there were contradictory perspectives on this issue. Those involved with SMC expressed that they make it transparent and speak about budget allocation in the schools and its use but people were not keen. This shows an existence of communication gap between educational institutions and local regarding education budget.

3.8 Roles of associated bodies
In order to understand the roles of responsible bodies respondents were asked about the role of VDC and SMC.since these were directly associated with schools.

3.8a Role of VDC
Respondents revealed that VDC did not have much role in shaping the education sector. They knew that the budget came from the central government to the VDC. However, it was a challenge to identify what the respondents felt about the VDC and its role in education.
Few testimonies came as follows:
No, VDC do not regulate it, I think VDC needs to take care all the responsibilities of providing services to the people.” (Respondent 1)
VDC has not given any serious considerations in these issues and have not paid attention to the need of the people… this is the reason why we do not know about how much influence the VDC plays in delivering services.” (Respondent 17)

The study shows respondents were not satisfied with the VDC’s roles. According to them, the VDC has only been providing budgets to the school and it failed to regularly monitor the improvement of the schools. Due to lack of monitoring and inspection mechanism from the VDC people feel that the schools have not been accountable in providing services to the local people. They perceive that if the VDC regularly monitors the situation of the school then they think the schools would be better.
Few respondents opined;
The VDC has to be involved directly and monitor the situations regularly to be held accountable towards providing services.” (Respondent 1)
 “In these services VDC has not been able to provide better services and we have not seen fulfilling of these responsibilities by the state.” (Respondent 5)
VDC has not done anything actually in terms of services.....they only provide money distribution works.”(Respondent 15)
What can VDC do about it? The work of VDC is to distribute money.” (Respondent 18)

This shows that people are not very sure of the VDC and its contribution apart from budget allocation and distribution. This shows that the VDC has not been visible in terms of its contribution in the education sector. Moreover, this also calls for a monitoring mechanism of state and people’s relations, which at the local level is implied by people’s relations with the VDC. However, it is clear that the VDC works under all the ministry bodies located at the central level, which makes the officials, carry the onus of different works, creating distance with people.

3.8b Role of School Management Committee
Respondents perceived that information on the service availability is provided by the SMC through meetings with local people. SMC informed about any changes that took place in the school. Also, SMC acts as a bridge to ensure the connection between people and school administration. The SMC has been accountable to ensure that the school fulfills its responsibilities and requirements to run smoothly.
The SMC has been created to maintain quality education in the school and enhance physical infrastructures. The SMC of Liwang overweighs in accomplishing its roles and responsibilities than the SMC of Budagaon. The major roles that the SMC has been able to perform are extending the quality services of the school. But it was found that most of the people are not aware of the roles of the SMC even though SMC has been working in that area for a long time.
One respondent opined:
"Actually, I do not know about the SMC much but they must necessary have done some good work for our children’s betterments." (Respondent 5)

Few respondents familiar with the SMCs roles opined:
"The school has done a great job. All the people including principal, teachers and the parents themselves have been committed to enhance the quality of school along with SMC.” (Respondent 18)
The SMC has been able to make schools better. This committee's responsibilities towards the school have satisfied us since the results of the SLC examination have also been good. When these management committees conduct regular monitoring then there are improvements in education.” (Respondent 20)

The SMC has been playing a major role in formulating plans, hiring teachers, exploring for funds and capacity building for teachers. From the findings, it is clear that the locals who tend to know about the SMC have appreciated its work in shaping the education sector.


4.      Conclusion and discussions
The education sector in Nepal, especially, in relation to public schools requires meticulous examination for improvement. There is still huge space for improvement in line to human and physical resources, and basic needs such as toilets and water facilities. Though this study does not relate to conflict, Rolpa has been one of the most affected districts with schools being vandalized and bombed. Schools were shut during the conflict yet the fact that schools are running at this time, providing education to hundreds of children, shows that education sector is valued across the country. Despite the bleak picture of schools and resources, there is an understanding that education is important to shape children’s future. It can also be assumed that since conflict ended 8 years ago, the districts have quite recovered in the education sector. However, much needs to be done to improve access and resources for children. The administration hurdles people face is more inclined towards the government to shape school policies that are easier for enrollment.
Findings show that access to school is determined by geographical location. Majority of respondents stated that they had easy access to school in Liwang. However, geographical difficulties existed in this area due to rainfall leading to slippery roads, swollen river. In Budagaon, access to school was determined by timings and also geographical context as Liwang. People perceived that the school in Liwang had made tremendous progress in the past five years. The headmaster and SMC had put strenuous effort in shaping the school and bringing it to the level of private school.

In Budagaon, however, people were satisfied with the school because there were no other schools and because they lacked knowledge on what a proper school is like. Most locals have never been to cities or places where they could see better schools and see the difference.

In the study site there were more girls enrolled in schools than boys.  It was known that in most cases girls are sent to government schools and boys to private schools. The SMCs has been a major role player according to people. However, the VDCs role in contributing to school was not really recognized in terms of shaping schools but was limited to budget distribution and allocation.

Students were regular to school, especially in Liwang, because absenteeism would lead to payment of fees. In Budagaon, however, children were seen roaming around in school uniforms.

People often compared government schools to private schools and expected the former to be better than the latter. There were no mentions of negativity about administrative procedures as the officers were supportive in registration and paper work.

Based on the findings, in Liwang there were additional human resources in Bal Kalyan School managed through extra funding and hiring human resources through its own sources such as the collection of additional fees and donation. There were also volunteers teaching at this school. Such cases did not exist in Budagaon. Also there was no monitoring of teachers and students regularity in schools in Budagaon.

Infrastructure wise, school in Liwang excelled with existence of new buildings, spacious classrooms, enough desks and furniture, science and computer labs, playground, enough toilets and drinking water facilities. However, school in Budagaon did not have enough infrastructures.

Scholarships were provided in both the schools. There was scholarship provision for Dalit children, girls and outstanding performers. People from other ethnic groups shared their concern about how they are poor and how the government should provide their children with scholarships.

The schools have been held accountable due to support form SMC. However, the support from SMC was strong in Liwang than in Budagaon, which reflects the schools proper management including facilities. The overall, people’s perception of the state is determined by how much they are aware of the education sector based on sending their children to school.
The MDG, which is one of the greatest hopes in the education sector still remarks that enhancing quality education in Nepal requires more scrutiny post MDG (MDG 2013). This suggests that Nepal still needs to have a sound plan on how to achieve quality education ensuring less or no dropouts in the education sector. It also seems through the findings that besides one particular school in Liwang, other public schools still require attention in terms of quality and dropouts. The school in Budagaon and students wandering around during class hours is a typical practice of public schools across the country, which is why public schools quality is always demeaned. However, schools like the cases of Liwang could be set as a landmark across the country for a better approach in quality education.

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Acronyms

ADB: Asian Development Bank
CDO: Chief Development Officer
CERID: Research Centre for Educational Innovation and Development
CRC: Convention on the Rights of the Child
CoC: Codes of Conduct
DEO: Department of Education
DFID: Department for International Development
GoN: Government of Nepal
LDO: Local Development Officer
MDG: Millennium development goals
MoE: Ministry of Education
NCCR: Nepal Centre for Contemporary Research
NPC: National Planning Commission
SMC: School Management Committee
SSRP: School Sector Reform Plans
SLC: School Leaving Certificate
VDC: Village Development Committees




[1] Authors are researchers at Nepal Centre for Contemporary Reserch (NCCR), a Kathmandu based institution dedicated to policy research 

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