/f:jkfM lgjf{rg, bnLo lsrnf] / efjL sfo{lbzf

8f= lai0f' /fh pk|]tL

of] n]vdf /f:jkfsf] cfGtl/s åGå, gofF zlQmsf] clk|otf, h]GhL o'jf c;Gtf]if / lgjf{rgsf] ;Ldfaf/] ljZn]if0f ul/Psf] 5.  ;fy} jt{dfg cj:yfdf , oqf] w]/} hgdtaf6 pbfPsf] ;lQm lsg olt l56} k|:gsf] 3]/fdf kof]{ / cj s;l/ cuf8L a9\of] eg] ;/sf/n] cfˆgf] kfr aif]{ sfo{sfn ;kkmntf k"j{s ;DkGg ug{ ;S5 eGg] af/]df of] n]vdf rrf{ ul/Psf] 5. 

bnx¿ leq åGåsf] d'Vo sf/sx¿

nf]stflGqs k|0ffnLdf /fhgLlts bnx¿ hgcfsf+Iff / /fHo;QfaLrsf] dha't k'n x'g\. t/, g]kfn nufot ljZjsf w]/} d'n'sx¿df bnx¿leqsf] cfGtl/s åGå, u'6aGbL / ljefhg k|d'v ;d:ofsf ¿kdf b]vf kb}{ cfPsf] 5. s'g} klg /fhgLlts bnleq åGå crfgs pTkGg x'Fb}gÙ o;sf k5fl8 nfd} ;f+u7lgs, Jojxfl/s / dgf]j}1flgs sf/sx¿ lhDd]jf/ x'G5g\.

ha kf6L{sf] g]t[Tjn] ;dsfnLg, ;dsIfL jf bf];|f] txsf g]tfx¿ / sfo{stf{x?nfO{ ljZjf;df lng 5f8\5 / zlQmnfO{ s]xL ;Lldt JolQmx¿sf] d'7Ldf s]lG›t ub{5, ta bnleq cfzÍf / c;Gtf]ifsf] aLhf/f]k0f x'G5. kf6L{leq ckf/bzL{ / kIfkftk"0f{ lg0f{o k|lqmof xfjL x'g' csf]{ uDeL/ ;d:of xf]. ljwfg / :yflkt k4ltnfO{ kG5fP/ u'6ut :jfy{sf cfwf/df lg0f{ox¿ ul/g', cj;/x¿sf] Gofof]lrt ljt/0f gx'g' / lgi7fjfg sfo{stf{x¿nfO{ ;LdfGtLs/0f ub}{ rf6'sf/ tyf s[kfjfbL k|a[lQnfO{ k|>o lbOg'n] cfGtl/s c;Gtf]ifnfO{ lj:kmf]6s agfpF5.

o;afx]s, gofF plePsf jf tLj| ultdf lj:tf/ ePsf bnx¿df cg'ejsf] sdL, :ki6 ljrf/ tyf l;4fGtsf] cefj / ;+:yfut ljwfgsf] lkmtnf] kfngfn] klg åGå a9fpF5. ha g]tfx¿df l6djs{ / ;femf efjgfsf] ;f6f] JolQmut cxd\, ;fj{hlgs nf]slk|otfsf] xf]8afhL / dkfOFTj xfjL x'G5, ta bnleq cGofosf] cg'e"lt df}nfpF5. ;f+u7lgs ;+/rgfdf kf/bzL{tfsf] sdL / sdhf]/ ;~rf/n] z+sf, cljZjf; / lje]bsf] vf8nnfO{ emg} ulx/f] agfpF5. o;/L ;l~rt ePsf] cfGtl/s t'if cGttM ;fj{hlgs u'6aGbLsf ¿kdf / kf6L{ ljefhg;Dd x'g] ub{5.

/f:jkfleqsf] cfGtl/s zlQm ;‹if{ sf] ;+s]t

g]kfnL /fhgLltdf k/Dk/fut bnx¿sf] c;kmntf / ;'zf;gsf] tLj| rfxgffsf aLr /fli6«o :jtGq kf6L{ -/f:jkf_ sf] pbo Ps ce"tk"j{ /fhgLlts 36gf lyof]. t/, ;Qfsf] afu8f]/ ;DxfNg] jf k|efj kfg]{ txdf k'u];Fu} /f:jkfleq klg k'/fgf bnx¿s} h:tf] cfGtl/s lvrftfgL / zlQm ;‹if{sf nIf0fx¿ b]lvg yfn]sf 5g\. ljz]if u/L kf6L{ ;efklt /lj nfld5fg] / k|wfgdGqL sfn]Gb| ;fxaLrsf] zlQm ;Gt'ng / sfo{z}nLut leGgtf clxn] /fli6«o ax;sf] ljifo aGb} u}/x]sf] 5. /f=:j=kf=leq åGå l;h{gf x'g'sf] klxnf] / d'Vo sf/s zLif{ g]tfx¿aLr a9b} uPsf] cljZjf;, ;+sf / ;ls|P ;Djfbsf] cefj tyf Psflwsf/jfbL ;f]r ePsf] b]lvb} 5.

;Qf ;~rfng / gLltut lg0f{ox¿df ckgfOPsf] Jojxf/n] bnleqsf] cljZjf;nfO{ phfu/ u/]sf] 5. o;sf] HjnGt pbfx/0f k|wfgdGqL afn]G› zfx -afn]g_ ;Fu lghL If]qsf pBf]uL–Joj;foLx¿, cfly{s k];fut ;d'xx? / g]kfn /fi6« a}+ssf ueg{/;+usf] a}7sx?df b]lvPsf] b[Zo xf]. b]zsf] cy{tGq / ljQLo gLltaf/] uDeL/ 5nkmn eO/x]sf dxQ\jk"0f{ a}7sx?df kf6L{sf k|d'v gLlt lgdf{tfdWosf Ps tyf cfkmg} cy{dGqL 8f= :jl0f{d jfUn]nfO{ ;dfj]; gu/fOg',  kf;kf]6{ 5kfO{sf] ;jfndf k//fi6« dGqLnfO{ a]jf:tf ub}{ x:tIf]k ug]{, cfkmg} Soflag]6sf] dGqL ks|fp ug]{ cfb]; lbPsf] s'/f aflx/ cfpg', k|wfgdGqLn] ;efklt e]6]/ cfkmgf] ;/sf/sf s]lx dGqLx?sf] sfo{;Dkfbg dfly k|Zg p7fPsf] / ;efkltn] klg ;/sf/sf] sfo{ ;Dkfbg ;DjlGw s]lx s8f ;/f]sf/ /fv]sf]n]  tgfj ;[hgf ePsf] tyf g]tfåo /lj nfld5fg] / 8f= :jl0f{d jfUn]aLr w'lnv]ndf uf]Ko tyf ;3g a}7s ePsf] s'/f ;fj{hflgs ePsf] 36gfn] /f:jkfleqsf] cfGtl/s u'6aGbL, Úkfj/ kf]lnl6S;Ú / Psflwsf/jfbL dgf]j[lQ a9]sf] 5 eGg] ts{nfO{ jn k'/\ofPsf] 5.

nf]slk|o dt kfPsf] ;/sf/ / gofF zlQmsf] cnf]slk|otfsf] ;'?cft

cTolws hgdt / hgtfsf] ef/L cfzfsf ;fy ;Qfdf k'u]sf] /f:jkf / jt{dfg ;/sf/ olt 5f]6f] ;dod} lsg cnf]slk|o aGb}5 eGg] k|Zg k]lrnf] ag]sf] 5. lgjf{rgdf P]ltxfl;s ;kmntf xfl;n u/] klg ;/sf/df k'u]kl5 ;/sf/ / ;+;b lar ;DjGw lau|g', ;/sf/n] kof{Kt t}of/L gul/ hl6n ;jfndf xft xfNbf cbfntaf6 l:ylut ul/lbg', l;df ;jfndf k|wfgdGqLsf] cg'ko'St l6Kk0fL, ;'s'Djf;L ;DjlGw ;jfndf ;/sf/sf] sdhf]/L, hg ck]If cg';f/ 7f]; kl/0ffd lbg] cfwf/ t}of/ ug]{lt/ gnfUg', k|wfgdGqLsf] ;lrfjfno ;f;sLo sfo{df xfjL x'bf /fHo ;+oGq sdhf]/ / lg:s[o e} cfˆgf afrfcg';f/ ;'zf;g sfod ug{ c;kmn x'g' / k|lqmofut sfg'gL dof{bfsf] pNn‹g ug{' o;sf d'Vo sf/0f b]lvPsf 5g\.

5f]6f] ;dodf nfO{;]G; / pWof]usf l:js[lt lbg], x'nfs ;]jfsf] k|efjsf/Ltf, ;'s'Djf;Lsf] gfddf ;fj{jflgs hUuf sAhf ul//x]sfx?af6 oL hUuf d'St ug{', sd{rf/L eP/ /fhgLlt ug]{ cEof; cGTo ug]{ kxn ug{' h:tf s]lx ;s/fTds sfd ePklg k|0fnL :yfkgf ug]{ sfddf b]lvg] ul/ pknlJw gePsfn] klg hgtfdf lg/f;f pTkGg ePsf] b]lvG5 .  

;/sf/sf lg0f{ox¿dfly ;jf]{Rr cbfntn] lg/Gt/ /f]s nufpg'n] ;/sf/sf] sfg'gL tyf k|zf;lgs ckl/kSjtf b]vfp5. ;+ljwfg, lgod / :yflkt ljlweGbf klg efjgfTds ?kdf / kof{Kt t}of/L lagf lg0f{ox¿ ubf{ ;jf]{Rr cbfntn] k6s–k6s /f]s]sf] b]lvG5 . o;n] ;/sf/sf] ;fv dfq lu/fPsf] 5}g, /fHosf zlQm k[ysLs/0fsf] l;4fGt / ;+j}wflgs cËx¿k|ltsf] cljZjf;nfO{ klg a9fjf lbPsf] 5.

o'jf c;Gtf]if, Úl8lh6n df]lanfOh];gÚ / if8\oGqsf l;4fGtx¿

h'g h]GhL o'jf k':tf / gofF dtbftfx¿n] k'/fgf bnx¿k|ltsf] ljt[i0ffsf sf/0f /f:jkf / gofF g]t[TjnfO{ ;Qfsf] prfOdf k'¥ofPsf lyP, cfh ltg} o'jfx¿ ;/sf/sf] lj?4df ;8sdf plqg yfn]sf 5g\. lgjf{rgsf] ;dodf lbOPsf 7"nf afrfx¿ / ;Qfdf k'u]kl5sf] sfo{;DkfbgaLrsf] cGt/n] o'jfx¿df uDeL/ lg/fzf / cfqmf]z k}bf u/]sf] 5. o'jfx¿n] vf]h]sf] kl/jt{g s]jn cg'xf/sf] x]/km]/ dfq lyPg, a? ;+:yfut ;'wf/, kf/blz{tf / cfly{s cj;/sf] l;h{gf lyof]. t/, jt{dfg ;/sf/n] klg k'/fgf bnx¿s} h:tf] u'6aGbL, ;sgf] sf]7/Ln] ;fzg rnfog] cEof;, cfkmgf uNtL sdhf]/Lsf] 9fs5f]k / cfGtl/s zlQm ;‹if{nfO{ lg/Gt/tf lbPkl5 o'jf k':tf ;8s cfGbf]ngtkm{ df]l8Psf] b]lvG5.

g]kfndf b]lvPsf] o'jf c;Gtf]if / gofF ;/sf/k|ltsf] ljt[i0ff s'g} Psf+uL 36gf eg] xf]OgÙ of] ljZjJofkL ¿kdf km}ln/x]sf] o'jf lj›f]x / ;fdflhs–dgf]j}1flgs c;Gtf]ifsf] cGt/f{li6«o t/Ës} Ps lx:;f klg xf]. Psflt/ cfhsf] ljZjdf o'jfx¿sf] pRr hg;f+lVosLo pkl:ylt / pgLx¿dfem a9]sf] pRr lzIffn] /fhgLlts hfu¿stf t a9fPsf] 5, eg] csf]{lt/ ;f]xL cg'kftdf cfly{s c;'/Iff, a]/f]huf/L / /fHosf lgsfox¿k|ltsf] cljZjf; klg r'lnPsf] 5.

l5d]sL d'n's ef/tdf xfn} pQ/ k|b]z nufotsf /fHox¿df k/LIff k|Zgkq lns ePkl5 k/LIffyL{ o'jfx¿n] u/]sf] Jofks lj/f]w k|bz{g o;}sf] k|ToIf pbfx/0f xf]. pQm cfGbf]ngdf gful/s ;dfh, ljBfyL{ ;+u7g / o'jfx¿ Psh'6 eP/ ;8sdf plqPkl5 ;/sf/n] kmf:6 6\of{s sf]6{ dfkm{t 5fglag ug{ afWo x'g' k/]sf] lyof]. o;n] b]vfpF5 ls ljZje/ g} o'jfx¿ cGofosf] cg'e"lt / eljiosf] c;'/Iffsf lj?4 ;+ul7t eO/x]sf 5g\.

o; k|sf/sf] o'jf df]lanfOh];gdf ;fdflhs ;~hfn / l8lh6n k|ljlwn] OGwgsf] sfd u/]sf] 5. ;fdflhs ;~hfnn] o'jfx¿nfO{ ›'t ¿kdf ;+ul7t x'g] cj;/ t lbPsf] 5, t/ ;fy;fy} o;n] Úif8\oGqsf l;4fGtx¿ÚnfO{ klg tLj| ultdf km}nfPsf] 5. if8\oGqsf] l;4fGt l;h{gf x'g] Pp6f :ki6 rqm jf ;"q x'G5. ha s'g} cgk]lIft 36gf 36\5 / /fHo jf g]t[Tjk|lt hgtfdf cljZjf; x'G5, ta ;"rgfsf] cefj jf ck"/f] ;"rgfnfO{ sfNklgs k|;Ëx¿n] eg]{ sfd ul/G5. To;kl5 dflg;x¿n] lglZrt 9fFrf jf ;~hfn b]Vg yfN5g\ / ;fdflhs ;~hfnn] To;nfO{ ÚPlDKnkmfO{Ú ul/lbG5. o;/L tYoxLg if8\oGqsf l;4fGtx¿n] hgdfg;df e|d l;h{gf ug]{, ;fdflhs ;b\efj laufg]{ / :yflkt ;+:yfx¿nfO{ emg} sdhf]/ agfpg] sfd ul//x]sf 5g\.

/f:jkfM ef/L hgfb]z t/ sdhf]/ sfo{;Dkfbg

r'gfjL d}bfgdf ce"tk"j{ hgdt k|fKt ug{' / ;Qfdf k'u]/ pTs[i6 sfo{;Dkfbg ug{' b'O{ leGg cfofd x'g\. /f:jkf h:tf gofF zlQmx¿n] cTolws hgdt kfP/ klg ;f]xL cg'¿k glthf lbg g;Sg'sf k5fl8 cg'ejsf] sld, lautaf6 l;Sg grfxg', cfkm' afx]s ;a} v/fj b]Vg] lrGtg tyf ;f+u7lgs / Jofjxfl/s sdhf]/Lx¿ /x]sf] b]lvG5.

;a}eGbf klxnf] r'gf}tL eg]sf] /fHo ;~rfng / gLlt lgdf{0fdf cg'ejsf] uDeL/ sdL xf]. s'g} klg /fhgLlts bn rnfpg / ;/sf/ ;~rfng ug{ :ki6 ljrf/, dha't ljwfg, ;'b[9 ;+u7g / ljrf/jfg\ ;b:ox¿sf] cfjZostf kb{5. t/, s]jn kk'lnhd / ;~rf/dfWodsf] xfjfdf v8f ePsf bnx¿df ;+:yfut ;+/rgf / b"/bzL{ gLltsf] cefj x'G5. ;fd"lxs efjgf / l6djs{ -Team Work_ sf] ;f6f] JolQmut dkfOFTj, z+sf, cljZjf; / lje]b xfjL x'Fbf dGqfnox¿sf] sfd–sf/afxL 7Kk x'g k'U5.

o;afx]s, e"–/fhgLlts ¿kdf ;+j]bgzLn -Geopolitically Sensitive_ l:yltdf /x]sf] g]kfn h:tf] d'n'sdf s"6gLlts kl/kSjtf gx'Fbf afXo zlQmx¿;Fusf] ;Gt'ng lau|g hfG5. jfrf / glthf -Promise vs Delivery_ aLrsf] km/flsnf] cGt/n] hgtfdf Údf};dL c;Gtf]ifÚ af6 ÚbL3{sfnLg ljt[i0ffÚ df ¿kfGt/0f u/fpF5. ;/sf/df /x]sf g]tfx¿n] gful/snfO{ ;]jf k|jfx ug{'sf] ;f6f] ;~rf/dfWod / :6G6afhLdf ;do vlr{Fbf jf:tljs sfo{;Dkfbg z"Go k|foM x'g k'U5.

lgjf{rgM åGåsf] ;dfwfg ls sf/s, s]lx b[i6fGt

;fdfGotof nf]stGqdf lgjf{rgnfO{ /fhgLlts åGå ;dfwfg ug]{, hgdtsf] k/LIf0f ug]{ / /fhgLlts lgsf; lbg] ;a}eGbf pQd / clGtd dfWodsf ¿kdf x]l/G5. t/, ljZj Oltxf; / xfn}sf cGt/f{li6«o /fhgLlts 36gfqmdx¿n] s] k'li6 u5{g\ eg] lgikIf, ;+:yfut / kl/kSj /fhgLlts 9fFrf lagf u/fOg] lgjf{rgx¿n] åGå ;dfwfg ug{'sf] ;f6f] emg} eofjx ;+s6, tgfj / ;}lgs s" -Military Coup_ nfO{ hGd lbG5g\.

cGt/f{li6«o b[i6fGtx¿nfO{ x]g]{ xf] eg], k|hftflGqs u0ftGq sËf] -DR Congo_ df ;g\ @)!* sf] /fi6«klt lgjf{rgkl5 eLif0f lx+;f / /fhgLlts tgfj pTkGg eof]. To;}u/L, ;g\ @)!$ df ckmuflg:tfgdf ;DkGg /fi6«klt r'gfjkl5 pTkGg r/d ljjfbsf sf/0f b'O{ rival g]tfx¿n] cf–cfˆg} ;/sf/ 3f]if0ff ug]{ l:ylt aGof], h;n] cGttM tflnjfgsf] k'g/fudgsf] af6f] vf]Nof]. Dofgdf/df ;g\ @)@) sf] cfd lgjf{rgdf g];gn lnu km/ 8]df]qm];L -NLD_ n] ef/L ax'dt k|fKt u/] klg r'gfjdf wfFwnL ePsf] cf/f]k nufpFb} ;g\ @)@! df ;]gfn] s" -Military Coup_ uof]{ / nf]stGqnfO{ k"0f{ ¿kdf Wj:t agfof].

o:t} k|s[lt ;g\ @)!& sf] s]Gofsf] lgjf{rg, ;g\ @)@$ df kfls:tfgdf pDd]bjf/x¿dfly k|ltaGw / ;]gfsf] x:tIf]kaLr ;DkGg r'gfjkl5sf] tgfj, tyf ;g\ @)@$ s} e]g]h'Pnf / df]hflDassf] r'gfjkl5sf] lx+;fTds k|bz{gx¿df klg b]lvof]. Ujf6]dfnf -@)@#_, hd}sf -@)@(÷eljioL k|If]k0f_, o'uf08f -@)@!_, tfGhflgof / ljZjsf] ;a}eGbf k'/fgf] nf]stGq dflgg] cd]l/sfdf ;d]t ;g\ @)@) sf] r'gfjkl5 Soflk6n lxndf ePsf] lx+;fTds cfqmd0fn] s] :ki6 kf5{ eg] lgjf{rg cfkm}+df ;jf}{iflw xf]Og.

g]kfnsf] jt{dfg ;Gbe{df klg s]jn cfjlws lgjf{rg u/fpFb}df jf gofF cg'xf/x¿nfO{ lhtfP/ k7fpFb}df b]zsf ;d:ofx¿ :jtM ;dfwfg x'Fb}gg\. olb /fhgLlts bnx¿leq cfGtl/s nf]stGq, kf/bzL{ lg0f{o k|lqmof, of]Uotf k|0ffnL -Meritocracy_ / ;+:yfut kl/kSjtf sfod x'g ;s]g eg] hgtfsf] dtaf6 cfpg] h'g;'s} gofF zlQm klg tLj| ultdf :vlnt x'g]5. lgjf{rg t s]jn k|ltlglw r'Gg] k|lqmof dfq xf]Ù åGåsf] jf:tljs lg?k0f / ;'zf;gsf nflu bnx¿leqsf] Psflwsf/ / cljZjf;sf] cGTo, /fHosf ;+:yfx¿sf] ;'b[9Ls/0f, sfg'gL zf;gsf] kfngf / hgcfsf+Iff cg'¿ksf] glthfd'vL sfo{;Dkfbg clgjfo{ ;t{ x'g\. cGoyf, hgdtsf] pT;fx lg/fzfdf kl/0ft eO{ gofF /fhgLlts lj›f]xsf] rqm bf]xf]l//xg]5.

of] ;/sf/n] sfo{sfn ;kmn agfpg] xf] eg] -efjL sfo{lbzf_

jt{dfg afn]g -afn]G› zfx_ g]t[Tjsf] ;/sf/ jf afn]g ;/sf/sf] ;xsfo{df ag]sf] ;+oGqn] hgtfsf] P]ltxfl;s hgdt / pRr ck]IffnfO{ hf]ufpFb} cfˆgf] kfFr jif]{ sfo{sfn ;kmntf k"j{s ;DkGg ug{ / ;Defljt hglj›f]xsf] vt/fnfO{ 6fg{ lgDg lnlvt /0fgLlts sbdx¿ cljnDa rfNg' clgjfo{ 5M

!= ljlw / ;+ljwfgsf] ;jf]{Rrtf sfod ug]{ -sfg'gL kl/kSjtf_M kk'lni6 / Ifl0fs nf]slk|otfsf nflu sfg'gL k|lqmof ldr]/ :6G6afhLk"0f{ lg0f{ox¿ ug]{ kl/kf6L aGb ug{'k5{. ;jf]{Rr cbfntaf6 lg/Gt/ cfpg] Ú:6] c8{/Ú n] ;/sf/sf] ;fv lu/fpg] ePsfn] x/]s gLlt / lg0f{o ;+ljwfg, sfg'g / k|zf;lgs ljz]if1tfsf] cfwf/df dfq ul/g'k5{.

@= ljifout ljz]if1tfsf] ;Ddfg / ;dfj]zLs/0fM kf6L{ jf ;/sf/leq pknAw pRr cfly{s tyf gLltut ljz]if1x¿ -h:t} 8f= :jl0f{d jfUn] nufotsf cy{zf:qLx¿_ nfO{ lsgf/f nufpg] Úkfj/ kf]lnl6S;Ú /f]Sg'k5{. b]zsf] hl6n cfly{s ;+s6 ;dfwfg ug{ ;~rf/dfWodsf] :6G6 eGbf of]Uo / cg'ejL JolQmTjx¿sf] 1fg / l6djs{nfO{ k|fyldstf lbg'k5{.

#= h]GhL -Gen–Z_ / o'jf k':tf;Fu kf/bzL{ ;+jfb / /f]huf/ l;h{gfM o'jf c;Gtf]ifnfO{ s]jn Úu'd/fxÚ jf Úif8\oGqÚ sf] ¿kdf gx]/L pgLx¿sf jf:tljs ;d:of– a]/f]huf/L, lzIff If]qdf x'g] wfFwnL / eljiosf] c;'/IffnfO{ ;Daf]wg ug{'k5{. o'jfx¿sf nflu :jb]zd} pBdzLntf, kf/bzL{ k/LIff k|0ffnL / cj;/x¿sf] l;h{gf u/]/ ;8s lj›f]xsf] jftfj/0fnfO{ cfly{s ljsf;tkm{ df]8\g'k5{.

$= l8lh6n e|d / ÚslG:k/];L Yof]/LÚ sf] tYok/s v08gM ;"rgfsf] cefj -Information Gap_ n] ubf{ if8\oGqsf l;4fGtx¿ df}nfpg] ePsfn] ;/sf/sf gLlt, lg0f{o / lgotaf/] hgtfnfO{ lgoldt / kf/bzL{ ¿kdf ;';"lrt u/fpg'k5{. ;fdflhs ;~hfndf cfwfl/t e|dnfO{ /0fgLlts / tYok/s ;~rf/ -Strategic Communication_ dfkm{t lrl/g'k5{.

%= ;'zf;g / glthfd'vL ;]jf k|jfx -Delivery Over Publicity_M hgtfn] cg'xf/sf] kl/jt{g dfq geO{ b}lgs hLjgdf cg'e"t x'g] ;'zf;g rfx]sf x'g\. k|rf/afhL -Publicity_ / ;fdflhs ;~hfnsf] ;:tf] nf]slk|otf 5f8]/ ;/sf/L lgsfox¿af6 x'g] ;]jf k|jfx -Service Delivery_ nfO{ l56f], 5l/tf] / e|i6frf/d'Qm agfpg]tkm{ ztk|ltzt Wofg s]lG›t ug{'k5{.

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